Privacy and Security Policy

PRIVACY POLICY

We protect your privacy

Date last modified: August 1, 2015

TRUSTe-seal

We use software systems from MindBody, Inc., who is a certified licensee of the TRUSTe Privacy Seal. We respect your privacy and we appreciate your interest in our organization. This Privacy Policy covers our collection, use and disclosure of information we collect through our website at customfitbnynicki.com, our related websites and our use of mobile applications (collectively referred to in this Policy as our “Digital Properties”). We will share your personal information with third-parties only in the ways that are described in this privacy statement.

Our software systems received TRUSTe’s Privacy Seal signifying that Mindbody’s privacy statement and practices have been reviewed for compliance with the TRUSTe’s program viewable on the validation page available by clicking the TRUSTe seal. The TRUSTe certification applies to the properties defined above as Digital Properties. If you have questions or complaints regarding our privacy policy or practices, please contact us at info@customfitbynicki.com.

Information Related to Data Collected from You

Information we collect and how it is used

On certain pages, we give users the option of providing us with contact information or account registration information, including name, phone, physical address, date of birth, and e-mail address, as a requirement. If you choose to purchase a product or service from us we will collect information from you such as credit card number and billing name and address. Providing this information is voluntary which we use internally and with our relevant business partners. All information collected while within the Digital Properties shall hereby be referred to as (“Collected Information”). When using our mobile applications we may collect information from your device such as unique device ID, device’s operating system, MAC address, and device type (“Device Information”). We will not provide your Device Information to any third party. We follow the seven principles created by the US Department of Commerce’s Safe Harbor Program.

If you have opted into our newsletter, you may cancel participation in the email newsletters by following the instructions on each newsletter or by contacting us at info@customfitbynicki.com. Information you provide may be used by us for marketing purposes, including but not limited to, one-off promotional e-mailing, direct mail, and sales contacts. We will honor all requests for list removal sent to info@customfitbynicki.com. If you provide your information to us, at any time you can opt-out, which will allow you to save your personal information with us, but we will not use your information for marketing purposes.

Service Providers

We use other third parties such as credit card processing companies to bill you for services, an email service provider to send out emails on our behalf, a virtual training service and a nutrition service. When you sign up for our services, we will share your Collected Information only as necessary for the third party to provide that service.

Access to Personal Information

If your Collected Information changes, or if you no longer desire our service, you may correct, update, and delete/deactivate it by logging into your account and making the appropriate changes or by emailing us at info@customfitbynicki.com. We will respond to your request within a reasonable time.

Tracking Technologies

We employ, or our third party advertising partners employ, various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on our Digital Properties by informing us what content is effective.

Cookies

When you visit our Digital Properties we send one or more “cookies” to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to any Collected Information you submit while on our site.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our site. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.
Functional cookies, persistent and session type, store information to enable core site functionality, such as Client ID remembrance.
Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns.
Advertising cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.
If you reject cookies, you may still use our site, but some features on the site will not function properly.

Web Beacons

We use Web Beacons alone or in conjunction with cookies to compile information about our Digital Properties. Web Beacons are tiny graphic objects that are embedded in a web page or email and is usually invisible to the user but allows checking that a user has viewed the page or email. Web Beacons may be used within the Digital Properties to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by Web Beacons to our customers’ Collected Information. For example, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Local Storage – HTML5/Flash Cookies

We use Local Storage Objects (LSOs) such as HTML5 to store content, information, and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here.

Third Party Tracking Technologies

The use of cookies and web beacons by any tracking utility company or third-party service provider is not covered by our privacy statement. We do not have access or control over these cookies.

Analytics Software

We and our third-party tracking-utility partners use log files on our Digital Properties to gather certain information automatically and store it for analytical purposes. This information includes internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information to track and aggregate non-personal information to analyze trends, administer the site, track users’ movements around our Digital Properties and to gather demographic information about our user base as a in the aggregate. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or site functionality.

Advertising Networks

We may partner with third-party ad network(s) to either display advertising on our Digital Properties or to manage our advertising on other sites. Our ad network partners use cookies and web beacons to collect non-personally identifiable information about your activities on this and other web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Social Media Features and Widgets

Our Digital Properties include social media features, such as the Facebook Like button and widgets, such as the Share this button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Digital Properties. Your interactions with these Features are governed by the privacy policy of the company providing it.

Facebook Connect

You can log in to our some of our services using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
In addition, when using some of our mobile applications we may allow you a chance to tell friends about our services by accessing the contacts in your Facebook or other social media account.

Testimonials, Ratings and Reviews

We post customer testimonials on our Digital Properties which may contain Collected Information. We obtain the customer’s consent via email prior to posting the testimonial and attaching the users name along with their testimonial. If you want your testimonial removed, please contact us at info@customfitbynicki.com.
We may also partner with a third party service provider to collect and display ratings and review content on our web site. If the content collected by the third party for display includes personally identifiable information, it will be rejected and will not be posted unless explicit consent is provided by the customer.

Links to Other Web Sites

Our website may include links to other web sites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by the privacy policy/ statements governing that particular site. We encourage you to carefully read the privacy statement of any Web site you visit.

Public Forum

Our website may offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose Collected Information through MINDBODY public message boards, blogs, or forums, this information may be collected and used by others. To request removal of your personal information from our blog or community forum, contact us at info@customfitbynicki.com. In some cases we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Additional Information

Legal Disclosure

We reserve the right to disclose the Collected Information upon the following circumstances:
As required by law, such as to comply with a subpoena, bankruptcy proceeding or similar legal process.
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
To any other third party with your prior consent to do so.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your Collected Information, as well as any choices you may have regarding your personal information.

Data Retention

We will retain your Collected Information for as long as your account is active or as needed to provide you services. We will retain and use this information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security of your Information

The security of personal information is a high priority. We maintain our Digital Properties and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). No computer system or information can ever be fully protected against every possible hazard. We are committed to providing reasonable and appropriate security controls to protect our websites and their information against foreseeable hazards. If you have any questions about security on our web site, you can contact us at info@customfitbynicki.com.

Changes to this Privacy Policy

We reserve the right to change this Privacy Statement. We will provide notification of the material changes to this Privacy Policy through notifications on the main page of this site or via email at least thirty (30) business days prior to the change taking effect.

Contact Us

If you have any questions regarding this Privacy Statement you can contact us via email at info@customfitbynicki.com or via USPS mail at:

Custom Fit By Nicki
Attn: Information Security
601 Little Creek Cut-Off Road
Sheridan, AR 72150
870.942.9094

I'm an over 40 year old mom who decided in April of 2013 that I was ready to get in shape. I asked Nicki to train me because, looking at her body, she obviously knows what she's doing! I've lost inches, gained muscle and am as strong as I've ever been! Thanks Nicki for getting me started in the right direction and continuing to transform my body with your expert training and nutrition coaching!
Deana Taylor - Personal Training Client
Deana Taylor
 
 
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